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건양대학교병원

Dispute Handling Procedure

Medical Accident (Dispute) Handling Procedure

  • International Healthcare Center : The International Healthcare Center is in charge of registering medical disputes for foreign patients and inquiring to the administrative team.

    Place

    International Healthcare Center

    Phone

    042-600-9067

    Email

    kihcc@kyuh.ac.kr

  • Administrative Office : The administrative team that handles medical disputes.
  • Medical Accident Prevention Committee : Investigates into medical accidents and determines causes, solutions, preventive measures, etc.
  • Related information is provided to the Korea Medical Dispute Mediation Committee (01670-2545) and Korea Medical Information Center (01577-7129)

Other

  • If necessary, the case is mediated and settled by the Medical Dispute Mediation Committee or the insurance company.
  • The complainant is notified of the result of the mediation process (end of mediation procedure).